Refund Policy
1 Eligibility for Refunds:
To be eligible for a refund, the product must be unused, unopened, and in its original condition. Please ensure that you provide proof of purchase, such as an order confirmation or receipt.
2 Refund Process:
To request a refund, please contact our customer support team within 30 days of receiving the product. We will guide you through the refund process and provide any necessary instructions. Once we receive the returned product and confirm its eligibility, we will initiate the refund process.
3 Refund Method:
Refunds will be issued using the original payment method used for the purchase. You can expect the refunded amount to be credited back to your account within a few business days, depending on your bank or payment provider.:
4 Return Shipping Costs:
If you are eligible for a refund and need to return the product, we will cover the return shipping costs. We want to ensure that the return process is convenient for you, and we will provide you with a prepaid shipping label or arrange for a pickup, depending on the circumstances.
5 Return Shipping Method:
We recommend using a trackable shipping service or purchasing shipping insurance when returning items. While we strive to provide a seamless return experience, we cannot be held responsible for any loss or damage that occurs during the return shipping process.